Below are a few of our commonly asked questions. Click on a question to reveal the answer and if you can’t find the answer you’re looking for you can ask us here.
The application is available on the App Store for iOS devices (IPad & IPad Mini) and we supply a direct download link for those of you with Android devices.
A 7" (Android) tablet is recommended; we generally use the Samsung Tab 2/3/4 or the Google Nexus
Yes, full support is available during normal office hours Monday to Friday and this is included in your annual license fee
Yes, anyone who has a Smart Phone will find this very easy to use
On our cloud based server in a secure location
Yes, multiple backups are taken of the data every day and stored in three separate locations.
Yes, Government connectivity rules are met
A wide range of reporting is available as standard; example of reports are available by request
Yes, your data belongs to you, nobody else can access it and we will still provide you with access to your reports should you cancel your license in the future
The data always remains the property of the client, we will not use or divulge any of your data to third parties without express permission of the data owner in writing.